Tools for Defusing and Deescalating Crisis

Vancouver Island Crisis Society - Tools for Diffusing and Deescalating Crisis


In this workshop, participants will:

  • Gain an enhanced awareness of the bio physiology of crisis, stress, trauma, and the role this plays in defusing crisis
  • Gain an enhanced understanding of compassionate listening, non-violent communication, and assessment
  • Be introduced to a five-step strategy for crisis intervention
  • Learn how to facilitate the development of a short-term plan for a person in crisis
  • Identify planning strategies and referral options

If you are interested in having us present Tools for Defusing and Deescalating Crisis, please contact us at 250-753-2495, toll free at 1-877-753-2495, or via email at Please include preferred dates and an estimate of how many attendees from your agency or business would participate. Thank you.

Please note that this customizable, three-hour workshop can be facilitated on our premises, at your location, or in a virtual environment.


Fee: $1000; Fee for nonprofit agencies: $750
Maximum Number of Participants: 24; Mininum: 8


When registering for a VICS Community Education workshop, you help to financially support our Crisis Chat and Crisis Text services.

© Vancouver Island Crisis Society. All rights reserved. No commercial reproduction, distribution or transmission of any part or parts of this workshop or any information contained therein by any means whatsoever is permitted without the prior written permission of Vancouver Island Crisis Society.