The Vancouver Island Crisis Society is supported
by the Government of Canada's
Emergency Community Support Fund
and Nanaimo Foundation.

In this time of uncertainty, we are here to help.

Our Crisis Services (Line, Chat, and Text)
remain available to support you.

Our Crisis Lines continue to be available 24/7.
Crisis Chat and Crisis Text services (below)
remain available nightly from 6:00 pm to 10:00 pm.

View our Interaction Statistics to date relating to the
COVID-19 pandemic (updated monthly).

A hybrid of online and in-person learning sessions for our
volunteer training program has been developed.

We are also offering in-person Community Education
workshops at our Training Centre in Nanaimo and
we are available to facilitate at agencies, enterprises,
and schools as we adhere to WorkSafeBC's protocols.
Please see our COVID-19 protocol documents.

We have developed an interactive online version of
our popular COPE School Program,
to be presented to four schools in September.

Please direct learning inquiries to

We will post any changes to our services as they occur.

View the List of COVID-19 Resources

Vancouver Island Crisis Line: 1‑888‑494‑3888

The 24-hour Vancouver Island Crisis Line is an Island Health contracted service.
Please see note for out-of-province callers.

Crisis Text Services



from your mobile.
Available from 6:00 pm to 10:00 pm
Pacific Time, seven days a week.

If we are ever offline between 6:00 pm and
10:00 pm, we invite you to call the Crisis Line
at 1-888-494-3888, available 24/7.

If you have unlimited coverage for
SMS text messages with your mobile service
provider, the texting service will be free of charge.

Crisis Chat Services

Available seven days a week,
from 6:00 pm to 10:00 pm
Pacific Time.

If we are ever offline between 6:00 pm and
10:00 pm,we invite you to call the Crisis Line
at 1-888-494-3888, available 24/7.

Access Island-Wide Resources

A comprehensive database,
serving Vancouver Island,
provides access to community resources.

Submit or update your resource.

Crisis Society News

Vancouver Island Crisis Society updates for and by the communities we serve.

Subscribe or Unsubscribe to our email database.

Helping People Find their Way

The Vancouver Island Crisis Society is contracted by Island Health to provide the Vancouver Island Crisis Line service to the entire island, the islands of the Georgia Strait, and the mainland communities between Powell River and Rivers Inlet.

We are a registered non-profit agency whose services include 24-hour Crisis Lines, as well as Crisis Chat and Crisis Text services, through which we provide short-term nonjudgemental support, crisis intervention, information, and resources; training in schools with youth, teachers, counsellors, and parents; suicide bereavement support throughout Vancouver Island, as well as regional consultation and workshops regarding suicide bereavement support; and various workshops and customized training addressing suicide prevention, crisis intervention, and communication skills and other three-hour workshops for individuals and agencies throughout our communities.

We also work in partnership with Island Health to provide public access to Mental Health and Substance Use crisis teams in the communities administered by Island Health.

We support people of all ages including folks from senior, youth, military, Indigenous, and LGBTQ2S+ communities. Group-specific resources can be accessed from our Community Resource Database, which we also share with those who access our Crisis Services, and from a set of Resource Links, which includes resources pertaining to suicide.

The Vancouver island Crisis Line is
an Island Health Contracted Service

facebook_circleVancouver Island Crisis Society


Crisis is a point of opportunity as well as danger. Successful crisis intervention involves helping people take advantage of the opportunity and avoid the danger inherent in crisis.

Lee Ann Hoff
People in Crisis

We acknowledge the financial support of the Province of British Columbia for Community Education programming.

When registering for a VICS Community Education workshop, you help to financially support our Crisis Chat and Crisis Text services.