In this time of uncertainty, we are here to help.

Our Crisis Services (Line, Chat, and Text) remain available
to support you. Please refer coronavirus questions and inquiries
by dialling 811.

Due to high traffic associated with many people accessing
many toll-free numbers during this pandemic, resulting
in overloaded telephone circuits, it might be
difficult to reach us at the Vancouver Island Crisis Line.
We request that you try again or
leave a message. Thank you for your patience.

We have informed all participants that our Community Education
workshops and our Volunteer Training program have been
either postponed or cancelled for the next four weeks.

We will post any changes to our services as the situation evolves.

View the List of COVID-19 Resources

Vancouver Island Crisis Line: 1‑888-494-3888

The 24-hour Vancouver Island Crisis Line is an Island Health contracted service.
Please see note for out-of-province callers.

Crisis Text Services



from your mobile.
Available from 6:00 pm to 10:00 pm
Pacific Time, seven days a week.

If we are ever offline between 6:00 pm and 10:00 pm,
we invite you to call the Crisis Line
at 1-888-494-3888, available 24/7.

If you have unlimited coverage for
SMS text messages with your mobile service
provider, the texting service will be free of charge.

Crisis Chat Services

Available seven days a week,
from 6:00 pm to 10:00 pm
Pacific Time.

If we are ever offline between 6:00 pm and 10:00 pm,
we invite you to call the Crisis Line
at 1-888-494-3888, available 24/7.

Access Island-Wide Resources

A comprehensive database,
serving Vancouver Island,
provides access to community resources.

Submit or update your resource.

Crisis Society News

Vancouver Island Crisis Society updates for and by the communities we serve.

Subscribe or Unsubscribe to our email database.

Helping People Find their Way

The Vancouver Island Crisis Society is contracted by Island Health to provide the Vancouver Island Crisis Line service to the entire island, the islands of the Georgia Strait, and the mainland communities between Powell River and Rivers Inlet.

We are a registered non-profit agency whose services include 24-hour Crisis Lines, as well as Crisis Chat and Crisis Text services, through which we provide short-term nonjudgemental support, crisis intervention, information, and resources; training in schools with youth, teachers, counsellors, and parents; regional consultation and workshops regarding suicide bereavement support; and various workshops and customized training addressing suicide prevention, crisis intervention, and communication skills for individuals and agencies throughout our communities.

We also work in partnership with Island Health to provide public access to Mental Health and Substance Use services in the communities administered by Island Health.

The Vancouver island Crisis Line is
an Island Health Contracted Service

facebook_circleVancouver Island Crisis Society


Crisis is a point of opportunity as well as danger. Successful crisis intervention involves helping people take advantage of the opportunity and avoid the danger inherent in crisis.

Lee Ann Hoff
People in Crisis

We acknowledge the financial support of the Province of British Columbia for Community Education programming.

When registering for a VICS Community Education workshop, you help to financially support our Crisis Chat and Crisis Text services.