Crisis Lines

Vancouver Island Crisis Line

The Vancouver Island Crisis Line offers 24-hour crisis line service to Vancouver Island, the islands of the Georgia Strait, and the mainland communities between Powell River and Rivers Inlet, as defined by Island Health. It operates 365 days a year. Crisis workers provide short-term nonjudgemental emotional, support, crisis intervention, information, and resources.


The Vancouver Island Crisis Line and other members of the BC Crisis Line Network answer this 24/7/365 provincial service to support callers experiencing suicidal thoughts. Workers provide skilled suicide assessment, de-escalation, intervention, referrals, and short-term support.

310Mental Health Support

(no need for "1" in front of this number)
The Vancouver Island Crisis Society also answers the provincial 310Mental Health Support service 24/7/365, also as part of BC Crisis Line Network, to provide empowering emotional support, information about appropriate resources and a wide range of support relating to mental health concerns.


As a 9-8-8 partner, the Vancouver Island Crisis Society is part of a network of local, provincial and territorial, and national crisis lines across the country whose responders take 9-8-8 calls and/or texts. CAMH administers these Canada-wide services, which are available 24/7.

En tant que partenaire du 9-8-8, Vancouver Island Crisis Society fait partie d’un réseau d’organismes locaux, provinciaux et territoriaux, et des lignes de crise nationales à travers le pays dont les intervenant.e.s prennent les appels et/ou les SMS au 9-8-8. CAMH administre ces services pancanadiens, qui sont disponibles 24h/24 et 7j/7.



All four of the crisis line services described above have access to language translation services.

BC’s Crisis Lines are funded by BC Mental Health and Substance Use Services, a program of the Provincial Health Services Authority, (PHSA). We are authorized to collect personal information for the purpose of providing crisis and support services to individuals under s. 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA). Your information will be used for this purpose, and to ensure the quality of our services. For more information about your privacy, visit or email