Crisis Lines

Vancouver Island Crisis Line

The Vancouver Island Crisis Line offers 24-hour crisis line service to Vancouver Island, the islands of the Georgia Strait, and the mainland communities between Powell River and Rivers Inlet, as defined by Island Health. It operates 365 days a year. Crisis workers provide short-term nonjudgemental emotional, support, crisis intervention, information, and resources.

Note: Persons calling from outside of Canada can dial 1-250-754-4447 to reach the Vancouver Island Crisis Line (long distance charges may apply).


The Vancouver Island Crisis Line and other network members of the Crisis Line Association of BC answer this 24/7/365 provincial service to support callers experiencing suicidal thoughts. Workers provide skilled suicide assessment, de-escalation, intervention, referrals, and short-term support.

310Mental Health Support

(no need for "1" in front of this number)
The Vancouver Island Crisis Society also answers the provincial 310Mental Health Support service 24/7/365 to provide empowering emotional support, information about appropriate resources and a wide range of support relating to mental health concerns.

Canada Suicide Prevention Service

Developed by Crisis Services Canada (CSC), the Canada Suicide Prevention Service includes 24/7 Crisis Line service. The Vancouver Island Crisis Society is part of the CSC collaboration of non-profit distress and crisis service centres located throughout Canada. This service is available Canada-wide.

Please note, that as part of the national services, you can also connect via text at 45645, from 4:00 pm to 12 midnight nightly.